Release 7.9 to US Servers

Scheduled Maintenance Report for Boostlingo

Postmortem

During the release of 7.9 a data migration took longer than expected. To ensure business continuity, our team paused the release of 7.9 to our US server and rolled back to version 7.8.2. We are investigating the root cause of the data migration issues and will post new release plans for 7.9 to our US server in the next week.

Posted Aug 29, 2025 - 09:23 PDT

Completed

The scheduled maintenance window is complete. The US server was rolled back to 7.8.2.

Posted Aug 29, 2025 - 01:30 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 28, 2025 - 22:30 PDT

Scheduled

The Boostlingo team will take this opportunity to improve stability and performance in the platform as well as deploy our next release, 7.9 to our US servers. For more information around this release please see our release notes here: https://support.boostlingo.com/hc/en-us/community/posts/40120087738779-WEB-RELEASE-VERSION-7-9-Coming-Soon

Expected impact within the Maintenance Window: Services should remain available for most of the window; however, there may be short periods (several minutes or more) when some features are temporarily unavailable while components update and restart.

Further updates, including once the release is complete, will be posted to our status page.

Posted Aug 25, 2025 - 13:17 PDT

This scheduled maintenance affected: Boostlingo Messaging (Boostlingo SMS, Boostlingo EMail API v3), Boostlingo Voice (Boostllingo Voice IVR, Boostlingo Network Traversal Service, Boostlingo Speech Recognition, SIP Proxy), Boostlingo Portal (Boostlingo Interpreter Portal, Boostlingo Requestor Portal), InterpretManager Mobile Application (Appointments, On-Demand), and Boostlingo Video (Boostlingo Group Rooms, Boostlingo Communication REST API).