All Systems Operational

Boostlingo Video Operational
90 days ago
100.0 % uptime
Today
Boostlingo Group Rooms ? Operational
90 days ago
100.0 % uptime
Today
Boostlingo Communication REST API Operational
90 days ago
100.0 % uptime
Today
Boostlingo Voice Operational
90 days ago
100.0 % uptime
Today
Boostllingo Voice IVR ? Operational
90 days ago
100.0 % uptime
Today
Boostlingo Network Traversal Service ? Operational
90 days ago
100.0 % uptime
Today
Boostlingo Speech Recognition ? Operational
90 days ago
100.0 % uptime
Today
SIP Proxy Operational
90 days ago
100.0 % uptime
Today
Boostlingo Messaging Operational
90 days ago
100.0 % uptime
Today
Boostlingo SMS ? Operational
90 days ago
100.0 % uptime
Today
Boostlingo EMail API v3 ? Operational
90 days ago
100.0 % uptime
Today
Boostlingo Portal Operational
90 days ago
100.0 % uptime
Today
Boostlingo Interpreter Portal ? Operational
90 days ago
100.0 % uptime
Today
Boostlingo Requestor Portal Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
Twilio SMS Long Code, North America Operational
InterpretManager Mobile Application Operational
90 days ago
100.0 % uptime
Today
Appointments Operational
On-Demand Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 2, 2025

No incidents reported today.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025
Completed - The scheduled maintenance has been completed.
Oct 22, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:00 PDT
Scheduled - The Boostlingo team is planning to deploy our next release, Version 7.11. This is a regularly scheduled feature release and not related to https://boostlingo.statuspage.io/incidents/k73ywbdm24w5 .

For more information about this release, please see our release notes here: https://support.boostlingo.com/hc/en-us/community/posts/42328106738971-WEB-RELEASE-VERSION-7-11-Coming-Soon

During the maintenance window, services may become inaccessible or slow down. While the release window is ninety minutes we do not expect slowness or inaccessibility for more than five minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.

Further updates, including once the release is wholly published, will be posted to our status page.

Oct 20, 09:49 PDT
Oct 21, 2025
Completed - The scheduled maintenance has been completed.
Oct 21, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 11:30 PDT
Scheduled - The Boostlingo team is planning to deploy our next release, Version 7.11. This is a regularly scheduled feature release and not related to https://boostlingo.statuspage.io/incidents/k73ywbdm24w5 .

For more information about this release, please see our release notes here: https://support.boostlingo.com/hc/en-us/community/posts/42328106738971-WEB-RELEASE-VERSION-7-11-Coming-Soon

During the maintenance window, services may become inaccessible or slow down. While the release window is ninety minutes we do not expect slowness or inaccessibility for more than five minutes. In progress calls should not be affected and all services will return to normal once maintenance is completed.

Further updates, including once the release is wholly published, will be posted to our status page.

Oct 20, 09:49 PDT
Oct 20, 2025
Resolved - AWS has reported that all services within the us-east-1 region have been fully restored.

Our third-party upstream vendors affected by this outage have implemented their own mitigations and confirmed that their services are stable. Boostlingo systems are fully operational, and we are not observing any active impact on performance.

The Boostlingo Engineering Team will continue elevated monitoring until AWS completes its post-incident recovery and publishes their summary report.

Oct 20, 20:26 PDT
Update - AWS has implemented additional mitigations in the us-east-1 region, and overall recovery continues to improve across their core infrastructure.

Our upstream vendors previously affected by the outage have restored their services, and Boostlingo Web services are fully operational. We are not observing any ongoing impact to our systems at this time.

Our Engineering Team will continue to monitor system performance and maintain an elevated watch until AWS confirms full regional recovery.

Oct 20, 13:14 PDT
Update - Update: AWS us-east-1 Recovery Progress

AWS is reporting that many core services in the us-east-1 region have been restored.

Our Engineering Team continues to monitor system performance and validate full recovery across impacted third-party services. We will maintain heightened monitoring until AWS confirms all systems are fully operational.

Oct 20, 08:37 PDT
Monitoring - As we continue monitoring the AWS us-east-1 outage affecting some of our third-party services, we’re seeing improvement, audio calls are now connecting successfully.

However, due to continued issues with another upstream vendor, there remains a risk of degraded performance within the Boostlingo Web Application. Our Engineering Team is closely monitoring all systems and will provide updates as conditions stabilize.

Oct 20, 05:31 PDT
Investigating - This morning, the Boostlingo Engineering Team was alerted to an outage in the Amazon Web Services (AWS) us-east-1 region. While Boostlingo does not host infrastructure in this region, some of our vendors operate within it.

Currently, our telephony vendor Twilio is experiencing service disruptions, which may impact audio calls across the Boostlingo platform. Users may experience degraded audio quality or be unable to initiate new calls.

Our Engineering Team is actively monitoring the situation and assessing any broader impact across our services. Updates will be posted here as new information becomes available.

For more details from AWS, you can track their official status page here:
AWS Service Health Dashboard https://tinyurl.com/mwn6umzj

Oct 20, 05:18 PDT
Oct 19, 2025

No incidents reported.